EARN REWARDS POINTS & CLIMB THE LOYALTY LADDER!
You will earn reward points that can be converted into bonus as you climb the Loyalty ladder. Start earning loyalty points today and reap the many benefits that come with each new Loyalty status.
New Member
Bronze
Silver
Gold
Platinum
Premium
Prestige
New Member
| Welcome Package | Welcome offer |
| Points needed to reach level | — |
| Reward Point Redemption Rate | 35 |
| Fast Cash Out Process |  |
| Birthday Bonus |  |
| Sunday Spins | — |
| LIVE Tournaments | — |
| Higher Deposit & Cash Out Limits | — |
| Personalised Offer | — |
| Personal account manager | — |
| Monthly Cash Back | — |
Bronze
| Welcome Package | 25 Games |
| Points needed to reach level | 10 |
| Reward Point Redemption Rate | 30 |
| Fast Cash Out Process | |
| Birthday Bonus | |
| Sunday Spins | 5 Games |
| LIVE Tournaments | |
| Higher Deposit & Cash Out Limits | — |
| Personalised Offer | — |
| Personal account manager | — |
| Monthly Cash Back | — |
Silver
| Welcome Package | 50 Games |
| Points needed to reach level | 60 |
| Reward Point Redemption Rate | 28 |
| Fast Cash Out Process | |
| Birthday Bonus | |
| Sunday Spins | 10 Games |
| LIVE Tournaments | |
| Higher Deposit & Cash Out Limits | — |
| Personalised Offer | — |
| Personal account manager | — |
| Monthly Cash Back | — |
Gold
| Welcome Package | 50 Games + 50% + 50% EXTRA Bonus |
| Points needed to reach level | 350 |
| Reward Point Redemption Rate | 25 |
| Fast Cash Out Process | |
| Birthday Bonus | |
| Sunday Spins | 20 Games |
| LIVE Tournaments | |
| Higher Deposit & Cash Out Limits | — |
| Personalised Offer | — |
| Personal account manager | — |
| Monthly Cash Back | — |
Platinum
| Welcome Package | DAY 1 $50 Bonus DAY 2 Bonuses on all Deposit DAY 3 Exclusive cash back offer |
| Points needed to reach level | 1000 |
| Reward Point Redemption Rate | 23 |
| Fast Cash Out Process | EXPRESS! |
| Birthday Bonus | |
| Sunday Spins | 40 Games |
| LIVE Tournaments | |
| Higher Deposit & Cash Out Limits | |
| Personalised Offer | |
| Personal account manager | |
| Monthly Cash Back | |
Premium
| Welcome Package | DAY 1 $50 Bonus DAY 2 Upgraded bonuses on all deposits DAY 3 Exclusive cash back offer |
| Points needed to reach level | Exclusive Level by Personal Invitation |
| Reward Point Redemption Rate | 20 |
| Fast Cash Out Process | EXPRESS! |
| Birthday Bonus | |
| Sunday Spins | 50 Games |
| LIVE Tournaments | |
| Higher Deposit & Cash Out Limits | |
| Personalised Offer | |
| Personal account manager | |
| Monthly Cash Back | |
Prestige
| Welcome Package | DAY 1 $100 Bonus Cash DAY 2 50 Prestige Games DAY 3 Exclusive cash back offer |
| Points needed to reach level | Exclusive Level by Personal Invitation |
| Reward Point Redemption Rate | 15 |
| Fast Cash Out Process | EXPRESS! |
| Birthday Bonus | |
| Sunday Spins | 50 Games |
| LIVE Tournaments | |
| Higher Deposit & Cash Out Limits | |
| Personalised Offer | |
| Personal account manager | |
| Monthly Cash Back |
|
|
|
New Member
|
Bronze
|
Silver
|
Gold
|
Platinum
|
Premium
|
Prestige
|
|
Welcome Package |
Welcome offer |
25 Games |
50 Games |
50 Games + 50% EXTRA Bonus |
DAY 1
$50 Bonus DAY 2
Bonuses on all DepositDAY 3
Exclusive cash back offer
|
DAY 1
$50 Bonus
DAY 2
Upgraded bonuses on all deposits
DAY 3
Exclusive cash back offer
|
DAY 1
$100 Bonus Cash
DAY 2
50 Prestige Games
DAY 3
Exclusive cash back offer
|
|
Points needed to reach level |
— |
10 |
60 |
350 |
1000 |
Exclusive Level by Personal Invitation |
Exclusive Level by Personal Invitation |
|
Reward Point Redemption Rate |
35 |
30 |
28 |
25 |
23 |
20 |
15 |
|
Fast Cash Out Process |
 |
|
|
|
EXPRESS! |
EXPRESS! |
EXPRESS! |
|
Birthday Bonus |
|
|
|
|
|
|
|
|
Sunday Spins |
— |
5 Games |
10 Games |
20 Games |
40 Games |
50 Games |
50 Games |
|
LIVE Tournaments |
— |
|
|
|
|
|
|
|
Higher Deposit & Cash Out Limits |
— |
— |
— |
— |
|
|
|
|
Personalised Offer |
— |
— |
— |
— |
|
|
|
|
Personal account manager |
— |
— |
— |
— |
|
|
|
|
Monthly Cash Back |
— |
— |
— |
— |
|
|
|
There are many special bonus offers and gifts that are now included in our Loyalty Program for all our players. Below details some important information regarding these new benefits.
- All Loyalty Welcome Package benefits come into effect the day after the upgrade takes place.
- Platinum, Premium & Prestige Welcome Package bonuses are offered over a 3-day period.
- The Sunday bonus is only issued when a deposit has been made in the previous 14 days.
- Sunday bonuses are credited to a players account upon login- no deposit required!
- You are only eligible for 1 bonus a day. Therefore, if you are upgraded over the weekend, the Welcome Package bonus takes priority over any other offer, including our weekly Sunday promotion.
- The Monthly cash back bonus is based on house winnings on all games for one full calendar month.
- The cash back bonus will be issued at 12 GMT on the 3rd Monday of every month. Depending on your loyalty level, you can get a cashback up to 15% of the previous month’s full calendar losses.
- The Monday cash back bonus is only issued when deposits have been made in the current month.
- Most games earn you 1 Reward Point for every $40 wagered in Real Money mode. For full details, see our Bonus Policy page where terms and conditions apply.
- You can improve your Loyalty Level by collecting Reward Points. As your loyalty with us grows, so does your loyalty level! However, our Premium and Prestige levels are by invitation only.
- Each Loyalty level has a unique Redemption Rate, detailing how many points you must accumulate before you can exchange them for bonus cash. Example: Bronze, requires 30 points to redeem 1, whereas Prestige, requires only 15 points.
- You can check out your status by logging in, selecting "My Account" from the menu and clicking on "My Rewards".
- Karamba reserves the right to suspend the earning and/or redemption of Reward Points at any time without prior notice to players.
- Any breach by players of general Karamba Terms and Conditions may result in the forfeiture of a Loyalty Level and/or any Reward Points accumulated and may result in account closure.
- Any suspicion of misuse of the Loyalty Program may result in the forfeiture of a Loyalty Level and/or Reward Points accumulated and may result in account closure.
- Karamba will endeavour to maintain current Reward Point and Reward Level updates whenever possible; however, Karamba cannot be held responsible for any loss of Reward Points or update delays due to data transmission issues.
- The Karamba general Terms and Conditions also apply to the Loyalty Program.
- Karamba’s decisions regarding the Loyalty Program will be final and not subject to appeal.
- Any Reward Points that were not redeemed within a 3-month period will expire from your Points Balance.
- If a player chooses to close their Karamba account (or has their account closed by Karamba), they will forfeit their Loyalty Level and lose all Reward Points associated with that account.
- This program is only valid for players from a limited number of jurisdictions.
- The Sunday bonus will only be credited to a players account where the player's email address has been verified.
- A player can request to leave the loyalty program at any time, in this case all accumulated points will be removed.
- Gambling can be addictive, please play responsibly
If you have any questions about the Loyalty Program, please email us at support@Karamba.com
KARAMBA EGR AWARD WINNER - BEST CUSTOMER RELATIONSHIP MANAGEMENT CAMPAIGN 2019
